Fidelity Online Funnels the information generated online by the different OTAs in an orderly manner ordered. It provides information about the hotel’s online reputation and historical pricing performance relative to competitors and your own hotel. Helping maximize performance and making a positive impact on its occupancy. We extract information from the main agencies, such as Expedia, Booking, TripAdvisor, Despegar, among others.
All the information provided by Fidelity Online is gathered in a single platform. This will allow you to save time when responding easily and quickly to all reviews, no matter which OTA is. In addition, you can keep a register of what has been answered already and what is missing so that you never again miss a guest´s review.
Fidelity Online's system generates automatic alerts of new incoming reviews on any OTA. This allows you to keep track of all online reviews, both positives and negatives, in real-time.
Contact us and learn how to monitor your hotel´s online reputation and your competitors´ reputation from a single platform.